Our highly trained and dedicated Service Team maintains the hundreds of projects we have installed across Maine, New Hampshire, Vermont and Massachusetts, including houses, businesses, and offsite solar projects.
We're committed to supporting our residential customers with all of their solar installations and related solar technology projects. Whether your system was installed last month or last decade, our team has the know-how and experience to keep it in optimal condition.
Our team can troubleshoot problems remotely, or deploy our highly skilled field service technicians to make an onsite visit. We can also answer any questions about product warranties and specific product issues. You can reach us via phone, email, or our customer service form.
Customer Service Line: (207) 747-0076
Contact form: open a service ticket
Monday - Friday: 8:30am to 5:00pm
Saturday – Sunday: closed
Service phone lines are open 24/7 for emergency support.
We offer comprehensive service in the following three areas:
Our team is constantly creating new videos and support material for our customers to use when troubleshooting a system issue. If you are a customer in need of support or guidance from our team, we encourage you to explore our FAQs and service videos.
If you're still in need of assistance, please reach out to us via our Service Request Form.